Meta Description: Australia Post has issued a warning about a new parcel delivery scam. Learn how to spot the fake messages and protect yourself from fraud.
Australia Post Alert: Beware of Fake Parcel Delivery Scams
Scammers are at it again—this time, impersonating Australia Post to trick unsuspecting customers. According to a recent warning from 7News, fraudsters are sending fake delivery notifications via email and SMS, attempting to steal personal and financial information.
With online shopping at an all-time high, parcel delivery scams have become increasingly common. Here’s what you need to know to stay safe.
How the Scam Works
The scam typically involves a message claiming that:
- Your parcel delivery is pending.
- You need to pay a “small fee” for redelivery.
- There’s an issue with your address, and you must update your details.
These messages often include a link to a fake Australia Post website designed to steal your credit card details, login credentials, or other sensitive information.
Red Flags to Watch For
Australia Post will never ask for:
- Payment via a random link in an SMS or email.
- Personal details like passwords or credit card info through unsolicited messages.
- Immediate action threatening package cancellation.
Signs of a scam message:
✔ Urgent or threatening language (“Your package will be returned!”)
✔ Suspicious sender email (e.g., @auspost.xyz instead of @auspost.com.au)
✔ Poor grammar and spelling errors
✔ Unfamiliar links (hover over links to check the URL before clicking)
What to Do If You Receive a Suspicious Message
- Do not click any links – Even if it looks legitimate, manually type Australia Post’s official website (auspost.com.au) into your browser.
- Check your tracking number – Log in to your Australia Post account or use their official app to verify delivery status.
- Report the scam – Forward suspicious emails to scams@auspost.com.au and report SMS scams to Scamwatch.
- Delete the message – If you’re unsure, contact Australia Post directly through their verified channels.
How Australia Post Contacts You Legitimately
- Official emails will come from @auspost.com.au.
- SMS notifications will only include tracking updates—never payment requests.
- Australia Post will never ask for sensitive information via text or email.
Stay Vigilant Against Online Scams
Scammers are becoming more sophisticated, but staying informed is your best defense. Always:
- Double-check sender details.
- Avoid clicking on unexpected links.
- Use official apps or websites for tracking deliveries.
If you’ve been a victim of this scam, contact your bank immediately and report it to Scamwatch (www.scamwatch.gov.au).
Have you received a suspicious message? Share your experience in the comments to help others stay alert!
By staying cautious and verifying messages, you can avoid falling victim to parcel delivery scams. Always rely on official sources when dealing with deliveries and payments.
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